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TheStemKids

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Help Center - TheStemKids

No! In fact, it is specifically designed to be used WITHOUT microscope slides (unlike any other microscope on the market today). Simply point to the area of interest and view!
If you wish to use microscope slides, then each portable microscope comes with a viewable adapter. We also sell pre-prepared microscope slides for those that want to view insects without the hassle or danger of collecting them!

Are microscope slides required to use this?

You can download the software here: https://www.thestemkids.co/pages/SuperScope-Installation-xploview

Where do I download the Superscope software?

You have 30 days from the date you received your item to submit a return request. To be eligible, your item must be unused, with tags, and in its original packaging. Not eligible for return: final sales, gift cards, custom-made products, gifts with purchase. International orders are excluded from returns. 
You can read more about our Return policy here

What is your return policy?

The STEMScope is best for kids below the age of 13. Looking for a microscope for your older kids? The Superscope is our premium digital microscope that will be sure to bring out its explorative side!

Age group for The STEMScope and the Superscope?

You can verify the status of your order right here. Keep your order number or tracking number available.

How do I track my order and get real-time updates?

We currently offer these delivery options to the contiguous 48 states + Washington DC:
Economy Shipping (6-8 business days)
Standard shipping (3-6 business days)
Expedited shipping (2-3 business days) 
Express Shipping (1-2 business days) 

You can read more here

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